Elements and Performance Criteria
- Promote the value of human resource function
- The role of human resources and human resource management in adding value to the organisation's strategic goals is promoted within and across business units.
- The organisation's key stakeholders are informed of current good practice in the area of human resource management and its potential impact.
- Future human resource trends and issues which might impact upon the organisation are identified, analysed and communicated to senior management in conjunction with business units and line managers.
- The role of the human resource function, and its relationship with other management functions and stakeholders is negotiated, defined and communicated throughout the organisation.
- The benefits of a diverse workforce in meeting organisational needs are promoted within the organisation.
- Ethical human resource practices are modelled and promoted within the organisation.
- Provide strategic direction in human resource services
- Occupational analysis, job design and internal workforce planning principles are promoted throughout the organisation to strategically link people development with organisational capability requirements.
- Recruitment and promotional targets are established and evaluated to meet the organisation's capability output needs.
- Leadership is provided to develop human resource services that meet the current and future needs of the organisation and its people.
- Consultation with senior managers, business units and other stakeholders is used to inform the development of human resource services, policies and activities to ensure they are consistent with relevant legislative and policy requirements.
- Human resource services are provided to support the organisation's core business strategic directions.
- Services provided are supported by information and documentation to facilitate effective implementation.
- Manage the human resource function
- Work teams are organised and provided with adequate direction to enable them to design, implement, maintain and evaluate strategies, plans, programs and processes for human resource services.
- Work teams and individuals are offered feedback and are coached to facilitate the delivery of effective human resource services.
- Work teams and individuals are encouraged and monitored to ensure that strategies, plans and processes meet the needs of a diverse employee, client and stakeholder base, and are consistent with legislative and policy requirements.
- Strategies, plans, programs and processes are regularly evaluated against related objectives and future organisational requirements and adjustments are made in accordance with organisational requirements.
- Information about the effectiveness of human resource services is collected to inform, in a systematic way, ongoing decision making processes, evaluation and product and service delivery design.
- A budget is prepared that reflects the organisation's human resource service priorities, and resources are acquired and maintained at sufficient levels to provide effective human resource services.